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ABOUT US

WIB Outsource Incorporated is the Regional Operating Headquarters in the Philippines of MDT Technology Inc. that develops, buys and sells parts for laptops, cellphones, other electronic equipment, and accessories. WIB Outsource Incorporated is an established Philippine-based e-commerce company that provides business-to-business and business-to-consumer online sales platforms

We provide high-quality, new and original, affordable and hard-to-find products throughout the world by means of the best online selling channels. Since its founding in 2008 by William Ibo, WIB Outsource Incorporated now employs nearly 50 people in the Philippines, nearly 100 people in USA, China, and Hong Kong warehouses.

OUR COMPETITIVE PERFORMANCE

Marketing Strategy0%
Customer Service0%
80660

Accumulated Customers Feedback

162891

Products Shipped Worldwide

82829

Accumulated Served Clients

15869

Listings from ecommerce site

100

Different Countries

755

Different Suppliers

EVENTS AND HAPPENINGS

Our objective is to provide a good service and high-quality products to our customers all over the world, however, being a fully committed to our job makes us all exhausted. So we decided to award ourselves a yearly event that will refresh our heads to be more focus on the current field of work we have. Remember, we only live once, live your life to the fullest!

“We are not just a company, we are family.”

WHAT WE ARE LOOKING FOR

We take a very positive view of candidates who are willing to be trained on what we are doing to accomplish a certain task in a different situation.

Customer Support Specialist

Build and develop a strong customer relationships and take ownership of the resolution process for all customer related issues. Handle inquiries, complaints, disputes, returns or technical concerns of the customer in a timely, keen and pleasant manner for their satisfaction. Maintain up to date knowledge and assimilates quickly to have a new and positive strategy on handling the customer’s issues and concerns.

Internet Marketing Specialist

Handle online sales and marketing and in-charge of market research on e-commerce trends including, but not limited to, market size and statistics relative to market expansion opportunities. Responsible on thorough pricing and updating the listings correctly to ensure that we have competitive prices and will be easier to search on the market.

Technical Support Specialist

Resolves product or service problems by clarifying the customers’ complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintain up to date knowledge and assimilates quickly to have a new and positive strategy on handling customers’ issues and concerns. Recommends potential products or services to management by collecting customer information and analyzing customer needs.

JOIN AND BE ONE OF US!