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JOIN AND BE ONE OF US!

We take a very positive view of candidates who are willing to be trained on what we are doing to accomplish a certain task in a different situation.

CUSTOMER SUPPORT SPECIALIST

Build and develop a strong customer relationships and take ownership of the resolution process for all customer related issues. Handle inquiries, complaints, disputes, returns or technical concerns of the customer in a timely, keen and pleasant manner for their satisfaction. Maintain up to date knowledge and assimilates quickly to have a new and positive strategy on handling the customer’s issues and concerns

QUALIFICATIONS:
Excellent written grammar skills.
Strong comprehension skills.
Experience in Business Process Outsourcing (BPO) company is a plus.

INTERNET MARKETING SPECIALIST

Handle online sales and marketing and in-charge of market research on e-commerce trends including, but not limited to, market size and statistics relative to market expansion opportunities. Responsible on thorough pricing and updating the listings correctly to ensure that we have competitive prices and will be easier to search on the market.

QUALIFICATIONS:
1 year experienced employee specializing in sales/marketing.
Experience in sales Accounts in a BPO/E-commerce industry is a plus.
With a proven track record of successfully meeting sales quota.
Ability to work in a fast-paced, demand environment with multiple and changing priorities while maintaining strong attention details

Technical Support Specialist

Resolves product or service problems by clarifying the customers’ complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintain up to date knowledge and assimilates quickly to have a new and positive strategy on handling customers’ issues and concerns. Recommends potential products or services to management by collecting customer information and analyzing customer needs.

QUALIFICATIONS:
Ability to work in a fast-paced, demand environment with multiple and changing priorities while maintaining strong attention details.
1 year experienced as Technical Support or IT graduate.
Knowledgeable with technical and/or electronics parts.
Enthusiastic in researching up to date and trending electronic parts.

YOU MAY APPLY ONLINE OR VISIT US

Office Location

ADDRESS
#16 Scout Santiago St.,
Brgy. Laging Handa,
Quezon City, Philippines

CONTACT
Tel: (02) 376-7367
Mobile: (+63) 956-5745771

EMAIL
Send your resume: wib.outsourcing@gmail.com

WORKING HOURS
Monday – Friday: 7:00AM – 4:00PM
Saturday: 7:00AM – 11:30AM

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